Unveilling politeness strategies in "Mom, I'm Sorry" through Brown and Levinson's theory and qur'anic verses

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Azzahra, Irza (2023) Unveilling politeness strategies in "Mom, I'm Sorry" through Brown and Levinson's theory and qur'anic verses. Undergraduate thesis, Uin Sunan Ampel Surabaya.

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Abstract

This study aims to examine politeness in conversation. The author was doing a study of politeness found in the movie 'Mom, I’m Sorry '. This comic tells the story of a child who makes up for his past guilt by trying to make his mother happy, who returned to health from illness, and the phenomenon of politeness occurs in this webtoon comic. Therefore, in this study, the author answers the problem’s formulation in this study, namely (1) What are the types of politeness strategies that appear in the speech of the main character of the webtoon comic "Mom, I'm Sorry"? (2) How do the politeness strategies from Brown and Levinson’s theory that occur in the main character's utterances of "Mom, I'm Sorry" webtoon comic when compared with politeness seen from verses in the Qur’an? This research uses a qualitative approach to clearly and systematically describe the phenomenon being studied. This research applies a descriptive study in textual analysis to analyze the main character's conversation in the webtoon comic script. The data were collected by writing the transcript texts in the webtoon comic. The results of the transcripts texts were then analyzed by identifying the types of politeness based on Brown and Levinson's theory by applying the right code in the corresponding text. The analysis continued by identifying politeness strategies and compared with politeness in utterance of verses in the Qur’an applied by the main character in the webtoon comic. Finally, the reason how the main character towards his mother uses Brown and Levinson's politeness strategies according to the politeness in utterance of verses in the Qur’an is identified by looking through the verses in the Qur’an. The results of the study show that the main character in the webtoon comic "Mom, I'm Sorry" uses all types of politeness strategies with his mother. He uses positive politeness strategies the most with his mother because by using positive politeness strategies, the speaker can make the listener not look threatening. This makes it easier for the speaker and the listener to get along. Then, researchers found that the positive politeness strategy used by the main character in the webtoon comic "Mom, I'm Sorry" is the strategy of asking for reasons. This strategy is in accordance with the Qur’anic verses, namely using rational and truthful language and polite language by avoiding rude words.