Items where Author is "Febrianti, Novia"

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Thesis

Febrianti, Novia (2014) STRATEGI PENANGANAN KELUHAN ATM DALAM RANGKA PENINGKATAN KEPUASAN NASABAH DI PT.BANK BNI SYARIAH CABANG SURABAYA. Undergraduate thesis, UIN Sunan Ampel Surabaya.

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